TRAINING ONLINE THE PROFESSIONAL TELEPHONE TECHNIQUE
TRAINING ONLINE THE PROFESSIONAL TELEPHONE TECHNIQUE TRAINING WEBINAR MEMAHAMI KEINGINAN CUSTOMER TRAINING MINGKATKAN SKILL KOMUNIKASI UNTUK PRAKERJA MATERI pelatihan memahami tujuan CS online 1. Service excellence awareness, semangat membantu/melayani, Introduction: citra professional, pentingnya teknik dan etiket bertelepon yang baik. 2. Professional telephone conversation: + Sikap positif terhadap pelanggan. + Active listening, asking the questions: Menangkap […]
TRAINING ONLINE THE PROFESSIONAL TELEPHONE TECHNIQUE
TRAINING ONLINE THE PROFESSIONAL TELEPHONE TECHNIQUE TRAINING WEBINAR MEMAHAMI KEINGINAN CUSTOMER TRAINING MINGKATKAN SKILL KOMUNIKASI UNTUK PRAKERJA MATERI pelatihan memahami tujuan CS online 1. Service excellence awareness, semangat membantu/melayani, Introduction: citra professional, pentingnya teknik dan etiket bertelepon yang baik. 2. Professional telephone conversation: + Sikap positif terhadap pelanggan. + Active listening, asking the questions: Menangkap […]